Customer files, computed results, and AI chat conversations are uploaded to or generated within Fiscle and processed within our infrastructure. All three are retained for the duration of your active subscription.
- AI processingAI providers (Anthropic) process file content and chat messages during extraction, configuration, and Assistant interactions. Anthropic does not train on Fiscle customer data per their commercial terms. Extraction results and chat history are stored in Fiscle's database, scoped to your organization.
- SharingNo sale of customer data. No advertising-data sharing. No data brokers.
- RetentionWhen you delete an unverified item in Fiscle (a workflow, file, chat, draft period, or run), the database row and any associated storage objects are removed from active systems immediately — no soft-delete, no internal archive. Database backups retain deleted rows for 7 days before being overwritten, after which they are unrecoverable. Storage is not included in backups; deleted files cannot be recovered. Account cancellation hard-deletes the entire organization from active systems and all data Fiscle holds, with the same 7-day database backup window. Verified periods are an exception: they are retained as immutable audit records and cannot be deleted via the app. To remove verified data entirely, contact privacy@fiscle.ai — Fiscle will execute a manual purge upon written request, within a reasonable timeframe.